1. Does it fit my industry?
Our “Brush Your Ideas” extension is developed for various industries like clothing, signs & posters, gifts, cards and skins.
2. Does it require any customization to be used for my industry?
No, it is based on product. It will work for all simple and configurable products.
3. What if I want to install on more than one domain or development server?
On single domain purchase, we allow one live and one development domain. If you would like to use the extension on more than two domains with single Magento installation, then you need to purchase it for additional domains.
4. What should I do, if I have different Magento installations?
If you are likely to use the extension on domains with separate Magento installation, then you need to purchase another copy of the extension.
5. Do you provide demo?
Yes, we do. Demo is worth a thousand words. You can view the demo details and video on our store page.
6. Do you provide live demo (on Skype)?
Yes, you can get a personal live demo in your time zone by our expert.
7. Will this extension allow me to design all kinds of products?
It will work for simple and configurable products.
8. Will I be able to upgrade it from a lower plan to a higher plan?
Yes, you can upgrade it, - by paying the balance amount.
9. Do you have a refund policy?
Yes, you can refer our refund policy @ https://store.biztechconsultancy.com/refund-policy.htm. We stand behind the quality of our extensions with a 15 day money back guarantee.
10. Can I install or integrate your designer tools into my existing Magento website myself?
Yes, you can. But the price includes installation service.
11. Can I use single design tool product for the personalization of any range of products, I offer on my web store?
Yes. The extension will work for any range of simple and configurable products. You just need to enable the tool for each product.
12. Does it facilitate to load already designed products’ templates?
Yes, of course. The extension provides the feature in which admin can design templates for products on the store and they can be used by customers.
13. Is your extension compatible with Android phones, iPad and iPhone?
Yeah, the “Brush Your Ideas” extension is fully responsive. It will run on every smart phone and tablet.
14. Will it support the multilingual websites?
Yes, it will support websites with multiple languages.
15. Can I edit the extension?
All our extensions are 100% open source. You can customize the extension except the file containing our license code.
16. What if I get an error message after the installation of extension Or 404 Error Page not found, after installing extension?
No need to worry. Just log out of your Magento admin panel and login in again. If this does not help, shoot an email to firstname.lastname@example.org, we are ready to help.
17. May I transfer the license to another domain after I purchase it?
Yes. We charge a nominal transfer fee.
18. May I have a free trial of your product?
As per our company policy we are not providing any product on trial basis. Customer will have to check out the product with full payment. As we offer 15-day money back guarantee on all our products. Just in case, you are dissatisfied with your product during the 15 days of the purchase, you can receive a full refund.
1. Do you provide Cliparts?
At this moment we are not providing, we provide its sample data if required.
2. Is flash required to run this extension?
No, it is not required.
3. Up to which version this extension is compatible?
It is compatible up to Magento version 2.0.
4. What would be the downloadable and saved design file type?
The designs will be downloaded and saved in .jpg or .png file format.
5. What would be the output file type?
The printable output file format is .pdf.
6. What are the image formats uploaded by customer?
Customer can upload custom images in .jpg, .jpeg, .gif, .png and .svg file formats.
7. What would be the compatible file format to upload masking images by admin?
The admin needs to upload masking images in .svg file formats.
8. Are there any restrictions for resolution of the product image?
Yes, to get high quality output, please upload high resolution product base image.