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Magento Customer Order Comment Management

Customer Order Comment Management
Community Editions
1.5.0.*, 1.5.1.*, 1.6.0.*, 1.6.1.*, 1.6.2.*, 1.7.0.*, 1.8.*.*, 1.9.*.*
It’s time now to know your customers’ online shopping behavior to understand their needs. It will help you serve them better! Customer Order Comment Management Extension will help you get your customers’ comments/views before they shop from your store, helping you know your customers closely.

Screenshots: (Click to zoom)

Admin Settings
Order Review
Multi Shipping Checkout
Order View
Customer Account
Order Comment Grid
Order Comment View
  • FREE
    Magento Customer Order Comment Management

    Can your customers comment on their orders prior to placing any order? It is important to understand what your customers think about your products or if they wish to comment something to improve their customer experience or for your store!

    You can now add this facility in your Magento store by configuring Customer Order Comment Management Extension. It will add a comment box in the checkout page for both single or multi-shipping address checkout and order page in the customer account for the customer to have a view of the history of comments being posted by him/her for various orders placed. It can also be displayed in the confirmation email by adding a single line in the email template. When customer adds comment from order view page, a notification is sent to the admin of the store.

    Core Features
    • Adds Request Box

      Admin can add order request comment box in the last step of checkout process for both single or multi-shipping address checkout.

    • View Order Button in Order Request View Page

      There is “View Order” button on Order request view page, which will redirect to the order view page of the Order.

    • Displays Order Comment in Two Places

      Admin can view order comments in the form of grid listing or in order detail page as customer order request.

    • Comment Visible to Customers

      Customer can view order comment from order details page under ‘my account.’

    • Adds New Comment

      Customers can also add new request/comment from order details page under ‘my account.’

    • Displayed in Confirmation Email

      The comment can also be visible in the confirmation email by adding a single line in the email template.

    • Comment Notification sent to Admin

      When customer adds comment from order view page, a notification is sent to the admin of the store.

    Users Gain
    • Happy Customers as they get opportunity to comment
    • Customers feel they are heard and important to business
    • Develops customer retention and loyalty
    Jan 1, 2016

    Version 0.1.1:

    • Compatible with patch Supee 6788
    Dec 30, 2014

    Version: 0.1.0:

    • Customer Order Comment Management is Release.
    (4.75/5)
    • Billy Deakins (Posted on April 18, 2015)
      Yes, I Recommend this extension
      Great extension

      It is an excellent Magento extension. Got easily installed, configured and was ready to use. Its functions seamlessly.

    • Johnathan Parker (Posted on April 10, 2015)
      Yes, I Recommend this extension
      It is quite beneficial

      This is an excellent extension as it can track the customer’s behaviour. I have improved my online store considering the customers likes and requirements. Increased my sales. Great tool!

    • Ricky Greer (Posted on March 26, 2015)
      Yes, I Recommend this extension
      Magnificent

      I am quite impressed with the performance of this Magento extension. I did not receive any installation issues nor any configuration issues. It helps me to track my customers behavior and make my online store better.

    • Carl Hennecke (Posted on January 24, 2015)
      Yes, I Recommend this extension
      Advantageous

      I can now know my customers better. I can track their behavior and analyze their needs. I can serve them with exactly what they want. My profit levels have also increased tremendously. All the credit goes to Customer Order Comment Management extension.


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